The Everset

<p id="isPasted">You will be charged at the time of purchase for the first month of your rental term. You will be automatically charged monthly on the same date going forward for your account.</p>

You will be charged at the time of purchase for the first month of your rental term. You will be automatically charged monthly on the same date going forward for your account.

When will I be charged each month?

Billing and Fees

Do product prices include sales tax?

Do you have a monthly minimum?

Is there a fee to add or return an item during my active rental term?

Is there a fee for orders outside NYC?

What if I miss a payment?

Is there a delivery, assembly or pick up fee?

Do you prorate payments?

Why was I charged a second time if I haven't received my delivery yet?

What if I were to extend my term between your 14 and 24 month options?

Can I use more than one payment method?

Is your furniture always new?

Are your mattresses new?

Can I buy the furniture without renting?

Where does your furniture come from?

Do you donate or recycle your furniture?

Our Furniture

Can I swap items at the end of my rental term?

Can I add or remove items from my order prior to delivery?

Do I need to reserve the elevator in my building? Can you help with this?

What if an item doesn't fit into my building or home?

What should I expect on my delivery day?

Do I need to be present for delivery?

Will you remove my Everset mattress at the end of my rental term?

Are deliveries and pick ups included?

How do I schedule my delivery date?

How quickly can I get my furniture?

How will I know when your team has arrived?

Should I tip the delivery team?

Are there delivery or pick up fees for NYC customers?

Can I have different expiration dates for items in my order?

How much notice should do I need to provide when requesting a pick up?

Will all of my items arrive together?

Do you deliver to walk ups?

Can I add an item to my order after delivery?

What if I need to return my furniture early?

What if my building requires a Certificate of Insurance (COI)? Can you help with this?

I placed an order. Now what happens?

What if I miss a scheduled appointment?

Will The Everset hang or mount my furniture?

What if I don't like all or some of the furniture when it arrives?

How do you assess damage when furniture is returned?

What if I need to reschedule my appointment?

Delivery, Pick Ups and Swaps

Can I transfer my account to someone else?

What if I need to move during my rental term?

What if I need to extend my term?

How do I update my billing information?

Can I place an order for someone else?

Customer Accounts

Who is The Everset?

Which areas do you serve?

When is your support team available?

Can I rent for fewer than 3 months?

Does The Everset offer staging services?

Can I use The Everset for my AirBnB?

How does renting with The Everset work?

Can I rent for my artist space or photoshoot?

Can I place an order for my office?

General

Can I view your furniture rental agreement?

Legal

When will I be charged each month?Updated 2 years ago